Won888 takes our responsibility to protect every member's personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information — so you can play with confidence and peace of mind.
Important Notice: By using the won888 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact our support team to close your account. won888 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA).
Won888 collects personal information from members through several channels — including during account registration, when conducting financial transactions, when you contact customer support, and automatically through your use of the platform. All data collection is carried out on a legitimate basis and in compliance with Malaysia's Personal Data Protection Act 2010.
| Data Category | Example Information | Data Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | Registration & KYC Process |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Data | Bank account number, bank name, transaction records | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Behavioural Data | Game records, betting habits, login timestamps | In-platform activity |
| Communication Data | Live chat records, support emails, feedback | Contact Support |
We only collect information that is strictly necessary for the stated purposes. You are not required to provide certain optional information, but doing so may limit your experience with some features on our platform.
The personal information we collect is used for specific, legitimate purposes. won888 does not use your data beyond the scope stated in this Privacy Policy without obtaining your consent first.
won888 not use your data for any third-party advertising purposes or sell user profiles to any external company.
Won888 takes a highly cautious approach to sharing members' personal data. We do not sell, rent, or disclose your information to third parties for marketing purposes without your explicit consent. However, there are limited situations where data sharing is necessary and lawful.
All third parties that receive won888 member data are required to uphold data protection standards equal to or higher than our own. We do not transfer your personal data overseas except under circumstances prescribed by law and with adequate safeguards in place.
The security of your personal data is among won888's highest priorities. We continuously invest in cybersecurity infrastructure to ensure your information is always protected against unauthorized access, loss, or misuse.
While we take all reasonable measures, no security system is entirely foolproof. You are also responsible for keeping your password and account login credentials secure.
Won888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the won888 platform. For more information on managing cookies, please refer to your web browser's help section.
Won888 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. Our data retention policy is as follows.
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be used to identify you as an individual.
Under Malaysia's Personal Data Protection Act 2010 and won888's policies, you have several rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
Won888 is an entertainment platform for adults aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately.
If you believe a child under the age of 18 has registered or used the won888 platform, please contact our support team immediately so that appropriate action can be taken, including account closure and deletion of all related data.
won888 supports parental control measures to prevent minors from accessing online gambling platforms. If you require information on parental control software, our support team is ready to assist.
Won888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, the latest legal requirements, or changes to the services we offer. The effective date of the current version is always displayed at the top of this document.
For material amendments — changes that significantly affect how we use your personal data — won888 will endeavour to notify you via your registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the won888 platform after the effective date of any amendments means you accept the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how won888 handles your personal data, you may reach us through the following channels.
For data rights requests (such as access, correction, or deletion of data), please include your account number and a clear description of your request so we can process it more efficiently.
As a won888 member, you have the following rights regarding your personal data under Malaysia's PDPA.
You have the right to obtain a copy of the personal data we hold about you at any time by contacting our support team.
If any information we hold about you is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
Under certain circumstances, you have the right to request deletion of your personal data, subject to legal retention obligations that override this right.
You may withdraw consent for consent-based data processing at any time, though this may affect your ability to use certain platform features.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and won888 will honour that request immediately.
If you are not satisfied with how won888 handles your data, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department.
Every bit of data you send to the won888 platform is encrypted to 256-bit SSL standard — the same technology used by major banking institutions in Malaysia.
Won888 has never and will never sell, rent, or transfer members' personal data to third parties for marketing or commercial gain.
Access to members' personal data within the won888 system is restricted to staff who require it for operational purposes only, with comprehensive audit logs maintained.
Won888 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are always respected.
When your data is no longer needed, won888 deletes it using secure and thorough methods, ensuring your information cannot be recovered by any party.
The won888 support team is ready to handle all privacy inquiries and data rights requests seriously and professionally, 24/7.